Fairy Wishes Terms and Conditions:
In order to avoid disappointment, we recommend letting us know as soon as possible should you wish to confirm a Sparkling Fairy Wishes entertainer visit at your party or event. Enquiries alone cannot be taken as confirmation and party dates cannot be held until your booking form and deposit has been received.
Please note that your booking deposit is transferable for 1 new party date only, if notice is given within 2-3 days of your original booking (but not refundable). The remaining balance is due no later than 7 days prior to your party, as our entertainers do not handle cash or money on the day of busy parties and events. Full fee will be charged if cancellation occurs 7 days prior to your party as everything will already be packed and ready to go, with your booking prioritised over others. Fairy Wishes are flexible with moving your event date should Covid Restrictions occur.
Additional travel fees may apply if you change your party or event location after your original booking or if there is no free parking available to our entertainers at your party location.
Wet Weather and Covid Safety:
We recommend that you consider a wet weather plan and a covid safety plan which adheres to the current number of people allowed into your home or venue, otherwise the same Terms and Conditions apply.
Fairy Wishes understand that booking a childs birthday party or event should be a stress-free and enjoyable experience for families and caregivers. We aim to offer the greatest possible level of service when hiring our highly trained and reliable team.
Should Covid lockdown occur on your party date, we are more than happy to provide a 12 month credit note, if a minimum 14 days notice prior to your party is given. Should lockdown occur the week leading up to your party, we are more than happy to offer a transfer of party date for the first available party time slot, once lockdown ends (as everything will already have been packed and delivered to our entertainers in time for your original party booking).
Fairy Wishes are unfortunately unable to provide refunds, credit notes or transfer your party date, if parties and events are still permitted by the NSW Health.
If you have any questions regarding our Terms and Conditions please dont hesitate to ask as we would be more than happy to help.
Thank you and We just cant Wait to Be a party of your childs Birthday Party, Event or Celebration!